Privacy policy
I. PERSONAL INFORMATION WE COLLECT
When you make a purchase from our store, we collect the personal information you provide to us, such as your name, address and email address.
When you browse our store, we also automatically receive your computer's Internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
With your permission, we may send you emails about our store, new products and other updates.
II. CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that purpose only.
If we ask for your personal information for another reason, such as marketing, we will either ask you directly for your explicit consent, or give you the opportunity to decline.
If after having given us your consent you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at contact@ma-petite-toile.be.
III. DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our General Terms of Sale and Use.
IV. MICROSOFT AZURE
Our store is hosted by Microsoft on Azure. Microsoft provides us with the cloud hosting platform that allows us to sell our services and products to you.
Your data is stored on Azure's secure servers, protected by firewalls and advanced security protocols. Microsoft implements strict security practices to ensure the protection of your data.
Microsoft Azure complies with the most rigorous security standards to ensure the confidentiality and integrity of the information you provide to us, including compliance with international data security standards.
V. THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by them.
In particular, remember that certain providers may be located in, or have facilities located in, a jurisdiction different from yours or ours. So if you choose to proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
VI. SECURITY
To protect your personal information, we take precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using SSL (Secure Socket Layer) encryption technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
VII. COOKIES AND AUDIENCE MEASUREMENT
Cookies are small data files that are stored on your device or computer and contain information about your browsing on our site.
Our site does not display a cookie banner. By browsing it, you accept the cookies described below, which are used to run the shop and to measure our audience and our advertising.
Necessary cookies: they remember the items in your cart.
Shopify audience measurement: Shopify, the platform behind our catalogue and our checkout, sets cookies to measure page views and add-to-cart actions.
Plausible Analytics: we also count visits with Plausible Analytics, an audience measurement tool hosted in the European Union. Plausible sets no cookies and collects no personal data: visits are counted anonymously.
Meta (Facebook and Instagram): we use the Meta pixel and the Meta Conversions API to measure how well our ads perform. The pixel sets Meta cookies. They send Meta the product pages viewed, the options chosen in the configurator, add-to-cart actions and the start of checkout, along with your IP address and your browser.
You can refuse or delete these cookies at any time in your browser settings, but this could affect your ability to use certain features of our site.
VIII. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here so that you know what information we collect, how we use it and under what circumstances we disclose it.
IX. QUESTIONS AND INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, or if you have any questions about this privacy policy, you can contact us at the following address: contact@ma-petite-toile.be.